Refund Policy

The short version

• Try before you buy — every account starts with a free trial of the full studio, no card required.
• Monthly plans: full refund if you ask within 7 days of a charge.
• Annual plans: full refund if you ask within 30 days of a charge.
• Lifetime / Founders purchases: full refund if you ask within 30 days of purchase.

How to request a refund

Email [email protected] from the address on your account and tell us what happened. You do not need to justify yourself. We process eligible refunds within 5 business days; your bank may take a few days more to show it.

Cancelling instead of refunding

You can cancel any subscription from your account at any time. Cancelling stops future charges and you keep your paid features until the end of the period you already paid for. Your work stays in your account either way — cancelling never deletes anything.

Outside the windows

Past the windows above we generally do not refund, because the service was available to you and the AI generation costs were incurred. That said, if something genuinely went wrong — you were double-charged, a bug cost you work, or you were billed after cancelling — write to us and we will make it right regardless of timing.

What is not refundable

• Accounts closed by us for a breach of the acceptable-use section of the Terms of Service.
• Chargebacks filed without contacting us first — please email us, it is faster for both of us.

If we change your plan

If we ever change what your plan includes in a way that is materially worse for you, you may cancel and request a pro-rated refund of the unused portion, whatever the dates above say.